As we take great care to communicate clearly with our brides from the time of order, we sadly do not accept any returns for change of mind or any orders of incorrect sizing. Customers must identify their sizing correctly. All LUOM.O gowns are made with using Australian-standard sizing. Unless made-to-measure is requested. Brides must take …
Once your order is ready for dispatch, you will receive a notification with a tracking number from our team. Should you have any queries about any aspect of delivery, you can contact us on info@luomo.com.au
We offer FREE shipping across Australia. Deliveries cannot be made to PO Boxes. All deliveries must be signed for. All International orders have a $65 flat rate delivery charge.
All our gowns are meticulously packed in tissue and delivered boxed. Garments are also delivered with their LUOM.O branded garment bags.
Our lead-times from order to delivery are 4-6 weeks. Should you require your wedding gown with greater urgency contact us directly and we will do our utmost to meet your target date.
All our dresses are handmade at our studio in Sydney. We use the best quality silks and fabrics available. With our 15 year experience in the bridal business, we have an exceptional reputation for quality and service. Our team pride ourselves in our professional quality, and every dress is quality controlled to the highest …
If you have any concerns about your sizing, our team are here to help. You can email us on info@luomo.com.au and we can determine what is the best recommended size for your body shape.
All of our gowns are designed to easily be altered by a professional seamstress, should a bride hope to lose weight prior to her wedding day. Thanks to our chic, yet minimal styling, there would be very little adjustments required. When a bride places her order, we endeavour to accurately work to the measurements provided …
To enquire about a custom made dress fill in this form:
HOW TO MEASURE BUST: By placing tape measure under your arms, wrap around the fullest part of your bust and across back. Arms to be down at your sides (not lifted up) NATURAL WAIST: The smallest part of your waistline, place the tape measure around your entire waist front and back with 1cm ease. LOW …